Privacy Policy

Effective Date: January 1, 2024
Last Updated: November 29, 2024

Overview

This Privacy Policy explains how Lifetherapy (“we,” “our,” “us”) collects, uses, stores, and protects your personal information when you interact with our services, including our website at www.lifetherapy.org and other digital platforms (collectively referred to as “Services”).

We are committed to protecting your privacy and ensuring compliance with the Australian Privacy Act 1988 (Cth) and other relevant laws. By using our Services, you agree to this Privacy Policy.

What Personal Information Is Collected?

We may collect personal information directly from you when you:

Complete a form or inquiry
Subscribe to a newsletter or blog
Participate in a survey
Purchase a product or service

This information may include:

Name, email, phone number, and address
Payment information (if applicable)
Any details provided through comments, inquiries, or survey responses

We may also collect non-identifiable information such as:

IP address
Browser type and device details
Website usage patterns

How Is Personal Information Used?

Your information is used to:

Personalize and improve your experience
Respond to inquiries and provide services
Process transactions
Share relevant updates and communications

Publicly Shared Content:
If you post in forums, blogs, or public areas, your shared content may be visible to others. Please avoid including personal or sensitive details in these areas.

Third-Party Services:
We may use trusted third-party service providers for functions like payment processing or analytics. These providers are contractually bound to maintain your data's confidentiality.

Cookies and Tracking:
Cookies may be used to enhance user experience, track website performance, and analyze usage data. You can disable cookies in your browser settings, but this may affect site functionality.

How Is Personal Information Protected?

We employ industry-standard measures to protect your data, including encryption and secure storage systems. However, no system is completely secure, and we cannot guarantee against unauthorized access.

Disclosure of Information

We will not sell or trade your personal information. However, we may disclose information:

To comply with legal obligations
To protect rights, property, or safety
To trusted third-party providers for essential services

Children's Privacy

Our Services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.

Your Rights and Choices

You may request to:

Access, update, or delete your personal information
Opt-out of communications
Withdraw consent for data collection

Requests can be made by contacting us at admin@lifetherapy.org

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact:

Xi Liu

Lifetherapy Pty Ltd

Clinical Psychologist
Bachelor Psych (Hons), Master Psych (Org), Doctorate Clin Psych

Australian Health Practitioner Regulation Agency Number: PSY0001363152

xi@lifetherapy.org or admin@lifetherapy.org